Cookies Policy

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or other internet-connected device. They allow the website to remember information about your visit, such as your selected preferences, login status or the pages you have viewed. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until you delete them.

We may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. In this policy, we use the word “cookies” to refer to cookies and these related technologies collectively. These tools may collect information such as your device type, browser type, approximate location, IP address, language settings, pages visited, links selected and information about how you interact with the website.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information we hold about you, including account or transaction information, where this is permitted by law and necessary for the purposes described in our Privacy Policy.

Why cookies are used

• To make the website function correctly and securely.
• To remember choices you make, such as language, display or cookie settings.
• To maintain your session and support account-related features.
• To understand how visitors use the website and identify areas for improvement.
• To help us detect unusual activity, prevent fraud and protect the website.
• To provide relevant content, measure communications and improve the online experience, where permitted.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support security, page navigation, account access, session management, privacy controls and other features that you request. Because the website may not operate properly without them, these cookies generally cannot be disabled through a cookie preference tool. You may still be able to block them using your browser settings, but some parts of the website may then be unavailable or may not work as intended.

Functional or preference cookies

Functional cookies help the website remember information that makes your visit more convenient. For example, they may remember your selected settings or help provide a consistent experience when you return. If you decline these cookies, the website may continue to operate, but you may need to repeat certain choices during future visits.

Analytics and performance cookies

Analytics cookies help us understand website traffic and usage patterns. They may show which pages are visited, how long visitors remain on a page, whether a page loads correctly and how users move through the website. We use this information in an aggregated or otherwise appropriately managed form to monitor performance, improve content and identify technical issues. These cookies are not intended to determine whether a particular individual has won, lost or played responsibly.

Security and fraud-prevention technologies

Some cookies and related tools may be used to help protect accounts, transactions and website systems. They may assist with identifying automated activity, suspicious behaviour, repeated access attempts or other activity that could present a security risk. Information collected for these purposes may be assessed alongside other information, subject to applicable law and our security procedures.

Advertising or marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements or provide content that is more relevant to your interests. These cookies may be placed by us or by carefully selected service providers acting on our behalf. We will seek consent where required for these cookies. You can withdraw or change your choices at any time using available cookie controls or your browser settings.

3. Third-party cookies and external services

Some cookies may be set by third-party service providers that support website hosting, security, analytics, payments, customer support, communications or other business functions. These providers may process information collected through their technologies in accordance with their own privacy policies and contractual obligations. We do not control every aspect of a third party’s processing, so you should review the relevant third-party information before using an external service.

The website may also contain links to third-party websites, platforms or applications. A link or integration does not mean that 50 Crowns Casino endorses the third party or its privacy practices. Once you leave our website, the third party may use its own cookies and tracking technologies. We recommend checking the privacy and cookie information provided by any external website you visit.

Information collected through cookies may be transferred to, stored in or accessed from locations outside Australia, depending on the services used to operate the website. Where this occurs, we take steps that are appropriate to the circumstances and required by applicable privacy laws. Further information about the handling, use and disclosure of personal information is available in our Privacy Policy.

Cookie consent

When you first visit the website, you may see a cookie banner or preference tool. This may allow you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be saved in a cookie or similar technology so that we do not ask you the same question each time you visit. If you clear your cookies, use a different browser or access the website from another device, your preference may not be retained.

You are not required to accept optional cookies to read general website information. However, rejecting or blocking certain cookies may affect website functionality, account features, personalisation, security checks or the availability of particular services.

4. Managing cookies and this policy

Your browser settings

Most web browsers allow you to view, delete, block or restrict cookies through their settings. The exact steps vary between browsers and devices. You can usually find these controls in the browser’s privacy, security or settings menu. Browser help pages may provide instructions for managing cookies, including how to receive a warning before a cookie is stored.

If you use several browsers or devices, you may need to update your settings separately on each one. Deleting cookies does not necessarily delete information that has already been collected or stored by us or a service provider. It may also remove saved preferences and sign you out of websites.

Mobile devices

Mobile operating systems may provide controls for limiting tracking, resetting advertising identifiers or managing permissions for applications. The options available depend on your device and operating system. Changing these settings may not remove all cookies or prevent every form of data collection, but it can reduce certain types of personalised activity.

Responsible use of the website

Cookies are one of several technologies used to operate and improve the website. They do not change the outcome of games, guarantee winnings or determine whether a wager is successful. Online gambling involves risk, and you should only participate if you are legally permitted to do so and can afford to lose the money you spend. If gambling stops being enjoyable or begins to cause concern, consider taking a break, using available account controls and seeking independent support.

Updates and questions

We may update this Cookies Policy from time to time to reflect changes in technology, website features, legal requirements or our business practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

If you have a question about this policy or wish to understand how your information is handled, please use the contact method made available on the 50 Crowns Casino website. We will handle requests in accordance with applicable privacy and data protection requirements.